https://community.ee.co.uk/t5/Mobile-Services/Phone-not-working-abroad/m-p/1259439#M27344 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3694988">@Harrietmurphy</a>&nbsp;</P> <P>Did you activate roaming on your account?&nbsp;</P> <P>You'll need to call EE on +44 800 079 8586 on Skype or use live chat via your account. Once roaming is activated then your service will work.&nbsp;</P> <P>Thanks&nbsp;</P> Sat, 03 Jun 2023 18:21:11 GMT Northerner 2023-06-03T18:21:11Z https://community.ee.co.uk/t5/Mobile-Services/Phone-not-working-abroad/m-p/1259430#M27343 <P>Hi My phone isn’t working in Mexico - it won’t find any network. I pay for international ad on so I can’t use my phone as standard abroad. I have tried all the FAQs and tips to fix it. Everything is turned on as it should be…your only advice is to call a number which I can’t do as I have no signal. You don’t have WhatsApp calls and your chat isn’t working ..</P><P>&nbsp;</P><P>please advise&nbsp;</P> Sat, 03 Jun 2023 17:24:44 GMT https://community.ee.co.uk/t5/Mobile-Services/Phone-not-working-abroad/m-p/1259430#M27343 Harrietmurphy 2023-06-03T17:24:44Z https://community.ee.co.uk/t5/Mobile-Services/Phone-not-working-abroad/m-p/1259439#M27344 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3694988">@Harrietmurphy</a>&nbsp;</P> <P>Did you activate roaming on your account?&nbsp;</P> <P>You'll need to call EE on +44 800 079 8586 on Skype or use live chat via your account. Once roaming is activated then your service will work.&nbsp;</P> <P>Thanks&nbsp;</P> Sat, 03 Jun 2023 18:21:11 GMT https://community.ee.co.uk/t5/Mobile-Services/Phone-not-working-abroad/m-p/1259439#M27344 Northerner 2023-06-03T18:21:11Z