topic Not able to receive authentication messages in Mobile Services

Not able to receive authentication messages

Avinash2751 — Thu, 01 Jun 2023 19:05:28 GMT

bristolian — Thu, 01 Jun 2023 23:09:52 GMT

Are you receiving SMS from other mobile users?

Is this a recent problem?

Have you recently changed your number or ported-in?

Avinash2751 — Fri, 02 Jun 2023 06:23:26 GMT

I have recently ported my number from O2 network, I could see that I was receiving calls from limited networks like EE, Lebara , BT.

Christopher_G — Fri, 02 Jun 2023 07:41:41 GMT

OK, thank you @Avinash2751

It may be worth speaking to our technical support team so they can check everything from our end for you.

Chris