topic Re: Vip account in Mobile Services

Vip account

bazza12 — Wed, 31 May 2023 14:49:36 GMT

Iam so confused I went in to chat the other day they couldn’t access my account apparently I have a vip account I’ve been with ee for years and have no idea what that is. Also tk get any answers to questions I ring 150 and get straight through to customer services I have no clue what’s going on anyone no of this thanks

Re: Vip account

Katie_B — Wed, 31 May 2023 16:41:39 GMT

Hello @bazza12.

Welcome to the community.

Have you recently tried to move your account to a business account?

Katie

Re: Vip account

bazza12 — Fri, 02 Jun 2023 09:01:34 GMT

No nothing like that at all

Re: Vip account

Christopher_G — Fri, 02 Jun 2023 09:55:42 GMT

Hi @bazza12

If you call 150, they'll check this and explain everything.

Chris

Re: Vip account

bazza12 — Fri, 02 Jun 2023 10:19:54 GMT

Thanks