topic Diverting caĺl to a UK phone in EU in Mobile Services

Diverting caĺl to a UK phone in EU

sapper696 — Wed, 31 May 2023 07:55:31 GMT

Leaving my phone in UK, diverting calls to my spare mobile roaming in EU.

Will i get roaming charges for diverted calls to another UK number which will be in EU.

Re: Diverting caĺl to a UK phone in EU

bristolian — Wed, 31 May 2023 08:14:02 GMT

Call diverts are charged at the rate for a call to the diverted number.

If that is to another mobile that happens to be roaming, it is they who will incur roaming charges.

Re: Diverting caĺl to a UK phone in EU

sapper696 — Wed, 31 May 2023 08:26:30 GMT

So diverts will be part of my EE call plan (unlimited) and my roaming phone is on a roam like home package so I should not incur any costs.

Re: Diverting caĺl to a UK phone in EU

sapper696 — Fri, 02 Jun 2023 05:13:33 GMT

Is my comment above correct?

Thanks

Re: Diverting caĺl to a UK phone in EU

Christopher_G — Fri, 02 Jun 2023 06:32:46 GMT

Hi @sapper696

If the call is being diverted from a UK number (1) that's in the UK to another UK number(2), it would be counted as an outgoing call from number (1) and included within it's call allowances.

Hope that makes sense.

Chris