Phone not connecting to roaming partner abroad - Pay Monthly

dgmjr2018 — Tue, 30 May 2023 09:55:03 GMT

Hi all,

I'm currently abroad in West Africa (specifically Guinea Bissau), and I'm having difficulties connecting to the local network operator (Orange GB).

Whenever I try, I get the "Your Sim Card doesn't allow connection to this network" message. I assume this is a fault with the sim card.

I tried speaking with EE support, but they can't find any problems on their end.

Funny enough, whenever I'm in mainland Europe, or Morocco, I automatically connect to the local partner network.

Re: Phone not connecting to roaming partner abroad - Pay Monthly

Schockwave — Tue, 30 May 2023 10:24:47 GMT

Hello @dgmjr2018 ,

Welcome to the community,

EE cannot be responsible for networks in other countries, but have you tried a manual search to see if you can connect rather than automatic network connection.

topic Phone not connecting to roaming partner abroad - Pay Monthly in Mobile Services

Phone not connecting to roaming partner abroad - Pay Monthly

Re: Phone not connecting to roaming partner abroad - Pay Monthly