topic Use in canada in Mobile Services

Use in canada

Annedouble — Sat, 27 May 2023 06:45:40 GMT

Hi I’m going to Canada next week for the entire month of June…. Will I be able to use my phone?

Re: Use in canada

Leanne_T — Sat, 27 May 2023 07:34:19 GMT

Thanks for coming here.

If you have a pay monthly account, please text ROAMING to 150 to make sure the account is set up to use abroad.

To purchase a roaming add-on, please log into your My EE app to see what is available for Canada. You can also view this information on our Roaming Costs Help page.

Leanne

Re: Use in canada

XRaySpeX — Sat, 27 May 2023 09:41:23 GMT

As it is not in EU, if you are on contract, you may use your usual UK allowances there with up to 50 GB data per billing month if you have more, when you buy for £15 / month or have already as a Smart Benefit the Roam Abroad Pass or you have an EE Max Plan. Otherwise you will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/help-new/roaming-costs/countries/canada.

If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure roaming is enabled on your account.