https://community.ee.co.uk/t5/Mobile-Services/Sim-upgrade/m-p/1255711#M26927 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3646736">@LiamM89</a></SPAN>.&nbsp;</P> <P>Welcome to the community.&nbsp;</P> <P>Did you receive a new SIM in the post?</P> <P>Are you able to try your SIM in another device?</P> <P>Does your phone show you are connected to the EE network?</P> <P>Speak soon,&nbsp;</P> <P>Katie <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Thu, 25 May 2023 09:07:18 GMT Katie_B 2023-05-25T09:07:18Z https://community.ee.co.uk/t5/Mobile-Services/Sim-upgrade/m-p/1255687#M26924 <P>Had a sim upgrade last thursday , been unable to make or recieve phone calls since , cant even call 150 for assistance anyone help ? Restarted my phone numerous times .</P><P>Thanks</P> Thu, 25 May 2023 07:24:37 GMT https://community.ee.co.uk/t5/Mobile-Services/Sim-upgrade/m-p/1255687#M26924 LiamM89 2023-05-25T07:24:37Z https://community.ee.co.uk/t5/Mobile-Services/Sim-upgrade/m-p/1255711#M26927 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3646736">@LiamM89</a></SPAN>.&nbsp;</P> <P>Welcome to the community.&nbsp;</P> <P>Did you receive a new SIM in the post?</P> <P>Are you able to try your SIM in another device?</P> <P>Does your phone show you are connected to the EE network?</P> <P>Speak soon,&nbsp;</P> <P>Katie <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Thu, 25 May 2023 09:07:18 GMT https://community.ee.co.uk/t5/Mobile-Services/Sim-upgrade/m-p/1255711#M26927 Katie_B 2023-05-25T09:07:18Z