topic Re: Texting in Mobile Services

Texting

Liv54 — Fri, 19 May 2023 13:30:17 GMT

Not receiving or able to send texts anyone know why

Re: Texting

James_B — Fri, 19 May 2023 15:39:36 GMT

Hi @Liv54,

What happens when you try to send a text?

Is it only happening with one contact or everyone?

Can you still make calls and use mobile data?

James

Re: Texting

bristolian — Fri, 19 May 2023 16:07:57 GMT

Does your phone have coverage indicated?

Re: Texting

Liv54 — Fri, 19 May 2023 16:23:54 GMT

Happens with all texts even 150

everyone

yes can make calls

called local shop told me to reset all networks/ go into shop

Re: Texting

Liv54 — Fri, 19 May 2023 16:24:35 GMT

Got insurance, yes if you mean that

Re: Texting

bristolian — Fri, 19 May 2023 16:39:13 GMT

No, I didn't ask about insurance. I asked whether your phone had coverage indicated?

Lack of coverage would cause inability to make or receive calls & texts, unless using WiFi-calling.

Re: Texting

Liv54 — Fri, 19 May 2023 16:46:29 GMT

I do have wi-fi calling.

Thanks

Sent from my iPad

Re: Texting

Liv54 — Fri, 19 May 2023 16:48:29 GMT

I’ve already responded to this person, maybe he hasn’t seen it yet.

Sent from my iPad

Re: Texting

bristolian — Fri, 19 May 2023 16:55:20 GMT

Does your phone have signal coverage from EE showing? All your posts to this forum are visible by everyone.

Re: Texting

Liv54 — Fri, 19 May 2023 17:00:29 GMT

Yes and EE supposedly checked it earlier. It’s not great now though

Sent from my iPhone

Re: Texting

James_B — Fri, 19 May 2023 17:25:29 GMT

What happens when you try to send a text @Liv54?

James

Re: Texting

Liv54 — Fri, 19 May 2023 17:30:29 GMT

It doesn’t send

Sent from my iPad

Re: Texting

James_B — Fri, 19 May 2023 17:36:20 GMT

Do you see a particular error message @Liv54?

James

Re: Texting

Liv54 — Fri, 19 May 2023 19:29:29 GMT

No none at all.

Sent from my iPad

Re: Texting

Leanne_T — Sat, 20 May 2023 06:11:26 GMT

Hi @Liv54

Are you able to try the SIM card in another device to see if texts send?

Can you make calls?

Leanne 🙂

Re: Texting

Liv54 — Thu, 06 Jul 2023 08:12:51 GMT

That’s typical, EE will do anything to stop anyone contacting them.. Just wait til you see what they’re doing with texts! When you send a text it’ll be altered to a picture message that you’ll be charged for each month at 83p each time. Just don’t use texting and if someone texts you, either ignore or tell those that do to email or whatever instead.

Re: Texting

Liv54 — Thu, 06 Jul 2023 08:18:08 GMT

I won’t use texts at all with EE I’m not paying 83p each time to have any texts I could send altered into picture messages. What a flaming cheek.

Re: Texting

Leanne_T — Thu, 06 Jul 2023 09:54:47 GMT

Hi @Liv54

Please see our Text messages converted to photo messages?, Help page for details on when you would be charged.

Leanne.

Re: Texting

Liv54 — Thu, 06 Jul 2023 11:27:32 GMT

I am mad about this. I NEVER received anything about converted text messages either within the first month or supposedly when it stopped. My current bill has 83p for a text message that I have not sent. I do not trust EE anyway and will not now send any texts due to the underhand methods they use.

Sent from my iPad

Re: Texting

Leanne_T — Thu, 06 Jul 2023 12:38:22 GMT

Hi @Liv54

Is the text to a number that is one of your contacts?

Does the charge show as a picture message on your bill?

Leanne.