topic Re: Mms in Mobile Services

Mms

MickSprack — Fri, 19 May 2023 10:53:46 GMT

I have an IPhone 13 Pro.
today it won’t send an MMS. I’ve checked all the setting and they seem ok.
if I turn MMS off the failed message will send. But I can’t send anymore photos that way because the camera option doesn’t show in the text field.
if I turn MMS back on, the camera option is available so I can select a photo, but it fails to send. Turn MMS of again and it will send.
any ideas please.

Re: Mms

Chris_B — Fri, 19 May 2023 12:44:48 GMT

@MickSprack have you tried updating your device to the newest software, which is 16.5 this was released yesterday.

Re: Mms

MickSprack — Fri, 19 May 2023 12:55:09 GMT

I’ve just sorted it thanks.
turns out that even though my EE app said I had an unlimited cost cap, it was in actual fact set at £5. There wasn’t enough left to send the photo. Why it would send when I turned MMA off though I’ve no idea.
I had done the software update this morning too.
Thanks for your help.

Re: Mms

Christopher_G — Fri, 19 May 2023 12:58:36 GMT

Thanks for coming back to let us know, @MickSprack

Chris