https://community.ee.co.uk/t5/Mobile-Services/EE-abroad/m-p/1254183#M26786 <P>I’m looking for advise on using my EE phone abroad.</P><P>My husband is in the military and we’re being stationed overseas (EU country).</P><P>We were offered our upgrade with the roaming option but now have been told it’s only valid for 3 months and then we’ll be subject to charges.</P><P>I’ve had mixed responses from personnel out there some saying they’ve had no issues and others that have been charged . The call centre seem to have little knowledge of this type of situation and recommended we return our phones and get a sim only contract.</P><P>Can &nbsp;anyone assist? do EE do a waiver of roaming fees for serving personnel?</P><P>Any help would be greatly appreciated.</P> Fri, 19 May 2023 09:11:40 GMT Nor-Red 2023-05-19T09:11:40Z https://community.ee.co.uk/t5/Mobile-Services/EE-abroad/m-p/1254183#M26786 <P>I’m looking for advise on using my EE phone abroad.</P><P>My husband is in the military and we’re being stationed overseas (EU country).</P><P>We were offered our upgrade with the roaming option but now have been told it’s only valid for 3 months and then we’ll be subject to charges.</P><P>I’ve had mixed responses from personnel out there some saying they’ve had no issues and others that have been charged . The call centre seem to have little knowledge of this type of situation and recommended we return our phones and get a sim only contract.</P><P>Can &nbsp;anyone assist? do EE do a waiver of roaming fees for serving personnel?</P><P>Any help would be greatly appreciated.</P> Fri, 19 May 2023 09:11:40 GMT https://community.ee.co.uk/t5/Mobile-Services/EE-abroad/m-p/1254183#M26786 Nor-Red 2023-05-19T09:11:40Z https://community.ee.co.uk/t5/Mobile-Services/EE-abroad/m-p/1254213#M26788 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2138509">@Nor-Red</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>You can find the stable links policy on page 4 of <A href="https://ee.co.uk/content/dam/ee-help/Help-PDFs/EE%20pay%20monthly%20plans%20TCs%20-%20from%2018%20April%202023%20-%20updated%20May%202023.pdf" target="_blank">EE Monthly Plan Terms and Price Guide</A>.</P> <P>Hope this helps.</P> <P>James</P> Fri, 19 May 2023 11:22:04 GMT https://community.ee.co.uk/t5/Mobile-Services/EE-abroad/m-p/1254213#M26788 James_B 2023-05-19T11:22:04Z