topic Re: is there a time limit to how long you can use roaming in the americas in Mobile Services

is there a time limit to how long you can use roaming in the americas

Tony6x6 — Tue, 16 May 2023 12:31:11 GMT

We are going travelling in the Americas is there any time limit to how long you can use the roaming service if its inculded in my contract. We will be in Canada for 4 months then in the USA for 6 months then moving on to Mexico and south America. Cant find any information on EE app or website.

Thanks

Tony

Re: is there a time limit to how long you can use roaming in the americas

Chris_B — Tue, 16 May 2023 12:44:36 GMT

@Tony6x6 You can roam 2 months in any 4 months period. After this you could be charged for international calls/text. If you keep the usage down you should be ok.

Re: is there a time limit to how long you can use roaming in the americas

bristolian — Tue, 16 May 2023 17:38:50 GMT

The stable-links policy is detailed on page 3 of the roaming "fair usage" PDF

https://ee.co.uk/content/dam/everything-everywhere/documents/roaming-for-paym-customers-20180202.pdf

Re: is there a time limit to how long you can use roaming in the americas

XRaySpeX — Tue, 16 May 2023 22:44:45 GMT

@bristolian :

These terms apply only to usage of your EE, Orange or T-Mobile pay monthly plan in the
EU/EEA/Switzerland

The Americas are not in EE European Zone.

Re: is there a time limit to how long you can use roaming in the americas

Leanne_T — Wed, 17 May 2023 06:38:55 GMT

Hi @Tony6x6

Thanks for coming here.

If you will be using the Roam abroad pass, the stable links policy as advised does apply. Please see our Roam Further and Roam Abroad Passes Terms & Conditions, Hep page for more details.

Leanne.

Re: is there a time limit to how long you can use roaming in the americas

XRaySpeX — Wed, 17 May 2023 09:20:57 GMT

@Leanne_T : That still links (x2) to terms only for the EU.

If EE want this to apply worldwide then let it say so in writing & we can all refer to it.

Re: is there a time limit to how long you can use roaming in the americas

Leanne_T — Wed, 17 May 2023 09:45:51 GMT

Thanks @XRaySpeX

I have asked for these links to be updated with the stable link policy for the Roam Abroad Pass.

Leanne 🙂