topic Cant send text messages anymore - getting 'not delivered' with a ! in Mobile Services

Cant send text messages anymore - getting 'not delivered' with a !

VanessaF — Tue, 16 May 2023 15:00:55 GMT

Does anyone know why this might be? I've been able to text as normal this morning then all of a sudden I'm getting the error message when I try to send. Nothing wrong with coverage either.

Re: Cant send text messages anymore - getting 'not delivered' with a !

SarahT78 — Tue, 16 May 2023 15:11:09 GMT

Hi, I'm having the same issue. Just started this morning. One number in contacts only. Can anyone advise? I can call the number just not text. Have already deleted and re-entered with no luck

Re: Cant send text messages anymore - getting 'not delivered' with a !

SarahT78 — Tue, 16 May 2023 15:59:24 GMT

Since this morning I have been unable to send texts to one particular contact, it keeps saying number not formatted correctly but I know it is as it's been working fine up until today. I can call the number fine and text any other numbers in my contacts. I've deleted the contact and re saved, no joy. I've uninstalled messages app and reinstalled, no joy. I've restarted phone and updated software etc still no joy. Can anyone please help?

Re: Cant send text messages anymore - getting 'not delivered' with a !

Nikki64 — Tue, 16 May 2023 16:14:40 GMT

Hi Bluefish,

This error code 0 is happening to me. I can text my son on ee, texts to myself cone through but texts to a friend on gif gaf are not going through?

I restarted my phone, I checked the SMSC and that's right, I deleted and re added the numbers and I changed to a different messaging app (Using Samsung Galaxy 22).

What worked for you?

Thank you

Nicola

Re: Cant send text messages anymore - getting 'not delivered' with a !

Ninnis — Tue, 16 May 2023 16:17:56 GMT

Exactly the same happening to me

Re: Cant send text messages anymore - getting 'not delivered' with a !

DaivyJLocker — Tue, 16 May 2023 16:20:16 GMT

I’m having the same problem, texts will send to some numbers but not others. It seems I can’t send texts to anyone on O2. Started at around 15:30 and still hasn’t resolved itself.

Re: Cant send text messages anymore - getting 'not delivered' with a !

James_B — Tue, 16 May 2023 16:22:01 GMT

Hi @Nikki64,

We've looked into why some customers are unable to send texts to certain providers and can confirm this is not an issue with the EE network. This appears to an issue with the mobile provider receiving the text.

Hope this helps.

James

Re: Cant send text messages anymore - getting 'not delivered' with a !

James_B — Tue, 16 May 2023 16:25:34 GMT

Hi @SarahT78,

James

Re: Cant send text messages anymore - getting 'not delivered' with a !

Sharnapagden90 — Tue, 16 May 2023 16:50:37 GMT

Same here some not others

Re: Cant send text messages anymore - getting 'not delivered' with a !

Sharnapagden90 — Tue, 16 May 2023 16:51:08 GMT

Same here which is wierd

Re: Cant send text messages anymore - getting 'not delivered' with a !

James_B — Tue, 16 May 2023 16:53:35 GMT

Hi All,

James

Re: Cant send text messages anymore - getting 'not delivered' with a !

bristolian — Tue, 16 May 2023 16:58:39 GMT

Out of interest, is the recipient of this message an O2 user? Including Tesco Mobile, Sky Mobile or Virgin Mobile which use O2.

Re: Cant send text messages anymore - getting 'not delivered' with a !

bristolian — Tue, 16 May 2023 17:03:24 GMT

Can you send messages to users not on O2?

O2 do have an issue with receiving texts at present, including their virtuals such as Tesco, Sky & Virgin Mobile.

Re: Cant send text messages anymore - getting 'not delivered' with a !

Nikki64 — Tue, 16 May 2023 17:31:27 GMT

I've no issues since I got this Samsung galaxy 22, everything was fine this morning. I had a nap and woke up and now I'm getting all these error reports.

Re: Cant send text messages anymore - getting 'not delivered' with a !

James_B — Tue, 16 May 2023 17:39:16 GMT

Hi @Nikki64,

This issue is at the receivers end, rather than yours. There are no issues sending texts over the EE network at the moment.

James

Re: Cant send text messages anymore - getting 'not delivered' with a !

SarahT78 — Wed, 17 May 2023 06:18:02 GMT

Yes recipient is on O2

Re: Cant send text messages anymore - getting 'not delivered' with a !

Kati305 — Wed, 05 Mar 2025 15:56:51 GMT

Not true as any text going to anothet ee number doesn't deliver either. Been having this problem for over a year depsite being charged for said texts. Ee recommended I get a new phonedepote.me having one or a new network provider so have gone to giff gaff.

Re: Cant send text messages anymore - getting 'not delivered' with a !

bristolian — Wed, 05 Mar 2025 17:02:47 GMT

@Kati305 wrote:

Not true as any text going to anothet ee number doesn't deliver either

You've replied to a post regarding a major outage in 2023 - 2 years ago. If you had a different problem, you should have started a new post.