topic Using phone abroad in Mobile Services

Using phone abroad

Ryanbrock1 — Fri, 12 May 2023 10:25:12 GMT

i can’t use my phone abroad could you please help

Leanne_T — Fri, 12 May 2023 11:04:42 GMT

Thanks for posting.

Are you with us on pay as you go or pay monthly?

Do you have signal showing?

Leanne.

Saad123 — Tue, 16 May 2023 17:36:46 GMT

Monthly

Leanne_T — Wed, 17 May 2023 06:24:41 GMT

Thanks for coming here.

Would you like to use your phone abroad?

If so, where are you travelling to?

Please text ROAMING to 150 before going abroad to make sure the account is activated for roaming.

Leanne 🙂

Claire2002 — Thu, 25 May 2023 08:18:47 GMT

Pay monthly

Leanne_T — Thu, 25 May 2023 08:46:01 GMT

Thanks for posting.

Are you abroad and have no signal?

Leanne 🙂

Randall80 — Fri, 16 Jun 2023 08:46:12 GMT

Hi.
My husbands phone won’t work but mine does

Christopher_G — Fri, 16 Jun 2023 09:10:38 GMT

Welcome to the community.

Has your husband tried restarting his phone? It may also be worth trying to manually connect to the network in the phone settings.

Chris