https://community.ee.co.uk/t5/Mobile-Services/Ro-Germany/m-p/1251103#M26393 <P>Are you on PAYG or pay-monthly? In what way is your phone not working - do you have a connection to any German networks?</P> Mon, 08 May 2023 10:13:47 GMT bristolian 2023-05-08T10:13:47Z https://community.ee.co.uk/t5/Mobile-Services/Ro-Germany/m-p/1251089#M26391 <P>Arrived&nbsp; germany&nbsp; phone&nbsp; is not working&nbsp;</P><P>&nbsp;</P> Mon, 08 May 2023 09:03:48 GMT https://community.ee.co.uk/t5/Mobile-Services/Ro-Germany/m-p/1251089#M26391 Hoooyooo2525252 2023-05-08T09:03:48Z https://community.ee.co.uk/t5/Mobile-Services/Ro-Germany/m-p/1251099#M26392 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3468448">@Hoooyooo2525252</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>Are you on pay as you go or contract?</P> <P>Did you use your SIM card in the UK before going to Germany? SIM cards have to be activated and used in the UK first.</P> <P>If on contract, did you enable roaming on your account?</P> <P>Have you rebooted your phone, done a manual search to find a signal?</P> Mon, 08 May 2023 10:12:06 GMT https://community.ee.co.uk/t5/Mobile-Services/Ro-Germany/m-p/1251099#M26392 Schockwave 2023-05-08T10:12:06Z https://community.ee.co.uk/t5/Mobile-Services/Ro-Germany/m-p/1251103#M26393 <P>Are you on PAYG or pay-monthly? In what way is your phone not working - do you have a connection to any German networks?</P> Mon, 08 May 2023 10:13:47 GMT https://community.ee.co.uk/t5/Mobile-Services/Ro-Germany/m-p/1251103#M26393 bristolian 2023-05-08T10:13:47Z