topic Re: No service in Mobile Services

No service

Shells77 — Sat, 29 Apr 2023 07:49:51 GMT

No service for 2 days now. I got a new phone old number, transfer all everything from old phone to new phone. Have tried everything to get service but nothing. Any help would be greatly appreciated

Re: No service

bristolian — Sat, 29 Apr 2023 08:27:34 GMT

Did you just transfer your working SIM from your old phone to your new phone? Does that SIM still work in your old phone?

What have you tried so far, what does "everything" include?

Re: No service

Shells77 — Sat, 29 Apr 2023 22:15:24 GMT

Yea I transfer my sim from old phone to new was working on old but have since re-set that one. Everything was turning on and a few time and also hard reset new phone. Going into my local store asap to get help as well.

Sent from my iPhone

Re: No service

James_B — Sun, 30 Apr 2023 09:42:39 GMT

Hi @Shells77,

Welcome to the EE Community. 🙂

Please let us know if your local store are able to get your phone up and running.

James

Re: No service

Shells77 — Sun, 30 Apr 2023 19:32:24 GMT

Yes my local store did get it sorted thank you. New sim was needed. It did make me laugh thou due to the day I went to sort it out the signal was down in my local area 😂😂

Sent from my iPhone

Re: No service

Leanne_T — Mon, 01 May 2023 14:18:06 GMT

Thanks for coming back and letting us know this is all sorted @Shells77

Leanne 🙂