topic Re: do I have to pay roaming charges if going to Spain in Mobile Services

do I have to pay roaming charges if going to Spain

Tenerife1249 — Fri, 28 Apr 2023 12:07:11 GMT

Hi,

If my mobile contract renewed in December 2021 do I have to pay roaming charges if going to Spain

Re: do I have to pay roaming charges if going to Spain

Katie_B — Fri, 28 Apr 2023 11:10:18 GMT

Hello @Tenerife1249.

If your plan started after July 7th 2021 then there will be a charge for using your phone abroad.

Katie 🙂

Re: do I have to pay roaming charges if going to Spain

XRaySpeX — Fri, 28 Apr 2023 13:45:41 GMT

You may use your usual UK allowances in the EU with up to 50 GB (contract) or 25 GB (PAYG) data per billing month if you have more. If on contract & your contract started after 07/07/2021 there'll be a £2.29 / day charge for using your UK allowances in EU or alternatively you may buy the Roam Abroad Pass for £15 / month. There are no extra roaming charges for PAYG.

If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure roaming is enabled on your account.

Re: do I have to pay roaming charges if going to Spain

Harold040533 — Sun, 28 May 2023 19:15:19 GMT

I can’t find when my plan started

Re: do I have to pay roaming charges if going to Spain

XRaySpeX — Sun, 28 May 2023 19:17:26 GMT

@Harold040533 : Look in your online MyEE under My Plan > Plan Details.

Re: do I have to pay roaming charges if going to Spain

XRaySpeX — Wed, 25 Dec 2024 17:45:05 GMT

@Davo-UK : I wouldn't take much notice of this. It's all changed since last year. Enquire in your own thread & you shall be told.