https://community.ee.co.uk/t5/Mobile-Services/ROAMING-PASS/m-p/1246508#M25735 <P>Does your phone show coverage indicators of a US network? From your description, I suspect it doesn't - and if so, your current deal has nothing to do with this.</P> <P>What I suspect you've not done is enable international roaming before travelling abroad - this prevents your phone connecting to foreign networks and will cause the symptoms you describe. Did you text ROAMING to 150 before leaving the UK?</P> <P>If not - you will need to contact EE CS from another working phone, or use a VoIP service such as Skype, to request international roaming is enabled. If you want to add a billing add-on such as the Roaming Pass, you can request that at the same time - but the lack of a billing add-on will just impact on your costs, not your ability to roam.</P> <P>This advice all presumes you are on pay-monthly and not PAYG.</P> Thu, 20 Apr 2023 21:55:44 GMT bristolian 2023-04-20T21:55:44Z https://community.ee.co.uk/t5/Mobile-Services/ROAMING-PASS/m-p/1246506#M25734 <P>I am already in USA and want to add a monthly&nbsp; ROAMING PASS. How can I do it. Can't phone or text on my current deal.</P> Thu, 20 Apr 2023 21:14:13 GMT https://community.ee.co.uk/t5/Mobile-Services/ROAMING-PASS/m-p/1246506#M25734 MumB 2023-04-20T21:14:13Z https://community.ee.co.uk/t5/Mobile-Services/ROAMING-PASS/m-p/1246508#M25735 <P>Does your phone show coverage indicators of a US network? From your description, I suspect it doesn't - and if so, your current deal has nothing to do with this.</P> <P>What I suspect you've not done is enable international roaming before travelling abroad - this prevents your phone connecting to foreign networks and will cause the symptoms you describe. Did you text ROAMING to 150 before leaving the UK?</P> <P>If not - you will need to contact EE CS from another working phone, or use a VoIP service such as Skype, to request international roaming is enabled. If you want to add a billing add-on such as the Roaming Pass, you can request that at the same time - but the lack of a billing add-on will just impact on your costs, not your ability to roam.</P> <P>This advice all presumes you are on pay-monthly and not PAYG.</P> Thu, 20 Apr 2023 21:55:44 GMT https://community.ee.co.uk/t5/Mobile-Services/ROAMING-PASS/m-p/1246508#M25735 bristolian 2023-04-20T21:55:44Z