topic No operator in the USA, hence no access to roaming in Mobile Services

No operator in the USA, hence no access to roaming

AnneB3 — Tue, 18 Apr 2023 14:26:22 GMT

Hello,

While in other countries I never had issues, I don't have access to roaming at the moment - in USA West coast (Seattle).

I tried multiple times, both in auto-select (saying Operator/No services) and in manual selection (none of the operators showing is working).

Any idea how to resolve?

Thanks

Re: No operator in the USA, hence no access to roaming

Leanne_T — Tue, 18 Apr 2023 15:34:09 GMT

Hi @AnneB3

Thanks for coming here.

Are you with us on pay as you go or pay monthly?

Do you have any signal showing?

Leanne.

Re: No operator in the USA, hence no access to roaming

AnneB3 — Wed, 19 Apr 2023 05:38:26 GMT

@Leanne_T wrote:
Hi @AnneB3
Thanks for coming here.
Are you with us on pay as you go or pay monthly?
Do you have any signal showing?
Leanne.

Hello,

I'm on monthly and no signal is showing. A few networks are showing (e.g. T-Mobile 4g) when I switch to manual but when I select the given operator it then errors.

Anne

Re: No operator in the USA, hence no access to roaming

Christopher_G — Wed, 19 Apr 2023 07:18:24 GMT

Hi @AnneB3

What kind of phone are you using?

Chris