topic Re: How To Extend Ring Time Before A Call Diverts To Voicemail [Verified Way] in Mobile Services

How To Extend Ring Time Before A Call Diverts To Voicemail [Verified Way]

OldSchoolTech — Thu, 22 Dec 2022 00:30:53 GMT

Hi guys:

This is to help anyone (like me) who needs to extend ring time before a call diverts to voicemail.

First, i am going to suggest updating your android phone with the latest android system update

EE recommend android system update (for various logical reasons): its a good idea...

Second, I have tested this method and know it works (its been posted elsewhere, but here, I am posting a logical step-by-step guide):

increase ring time before someone calling you is diverted to voicemail:

Dial *#61*11# on your keypad (you will see current ring time displayed as an "operator message")

Dial > **61*+447953222222**30# (to set ring time to 30 seconds)

> 30 seconds is max ring time, 5 seconds is minimum ring time (before whoever is calling you is diverted to voicemail)

Dial > *#61*11# again to confirm ring time set to 30 seconds.

thanks to @timsonr1 for posting a solution that actually works... 👍

the trick is:

1. use +447953222222 not 07953222222

2. to dial the + symbol (plus symbol) on an android keypad, long press 0 (you will see the + sign underneath 0 on your keypad).

hope this helps someone out there, because i've only just figured this out after many years 🙂

merry xmas 😊

Re: How To Extend Ring Time Before A Call Diverts To Voicemail [Verified Way]

James_B — Thu, 22 Dec 2022 09:12:09 GMT

Thanks for sharing this tip @OldSchoolTech 🙂

Merry Christmas!

James

Re: How To Extend Ring Time Before A Call Diverts To Voicemail [Verified Way]

DSP1 — Sat, 08 Apr 2023 16:18:08 GMT

The solution above is correct but it doesn't work on some later model phones; definitely not on my Samsung Galaxy S10 Lite, and searching the forums not on other models as well. I solved my problem by putting my Sim in an older phone and using OldSchoolTech's method from that phone. After putting the Sim back in my S10 that now had the correct delay I wanted. (I used Samsung Galaxy S5 Neo, and I've since tried a Galaxy S6 Edge+ and that worked as well). Incidently, Tech support were not much help, incorrectly stating that the delay time could no longer be altered from the 20 second default. I phoned them back to tell them how I did it, so who knows, maybe they'll investigate why this standard method doesn't work on some later phones.

Re: How To Extend Ring Time Before A Call Diverts To Voicemail [Verified Way]

Ellie2506 — Mon, 10 Apr 2023 10:09:07 GMT

I've been hunting this down all morning, and was grateful of your suggestion, however, unfortunately, mine resolutely stays on 20 seconds.

Re: How To Extend Ring Time Before A Call Diverts To Voicemail [Verified Way]

DSP1 — Tue, 11 Apr 2023 06:59:22 GMT

Hi Ellie2506, All I can suggest is try a different older phone. I put this solution on another community page https://community.ee.co.uk/t5/Mobile-Services/Can-you-change-how-many-times-the-phone-rings-before-it-goes-to/m-p/1243724/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufExHOTZFTFBSQkQyQ0NRfDEyNDM3MjR8U1VCU0NSSVBUSU9OU3xoSw#M25350 and have had a reply saying that it worked using an LG G3, so I suspect that this solution will work in quite a few phones but not every phone. If the Sim size needed is larger, use the surrounds of a free sim card to temporarily increase the size to fit. It's probably worth listing the phone you tried that didn't work, as that may assist others to avoid that model in their search for a model that does work. Regards DSP1

Re: How To Extend Ring Time Before A Call Diverts To Voicemail [Verified Way]

OldSchoolTech — Tue, 11 Apr 2023 20:44:30 GMT

hi guys:

thanx to all who bothered replying (because information is power)

DSP1 states:

"I solved my problem by putting my Sim in an older phone and using OldSchoolTech's method from that phone. After putting the Sim back in my S10 that now had correct delay I wanted."

this means the programming (to set delay) is encoded on the SIM network card sent to us from EE, so our phones work (and that's actually very useful information)👍

without testing a number of different phones, the actual reason why my method does not work on certain phones cannot be ascertained easily. (i'm an engineer by training, so i simply test methods, then post results, rather than guessing) 🙂

"later model phones" ...will have later versions of "android system" system on them. these are usually "stock" and "custom"

some manufacturers adapt "stock android", so that might be interfering with my "delay method" (that works on most android phones). (this is just an educated guess).

to help phone owners (such as Ellie2506) i will start compiling two lists (and maybe folks who see this post will join in) 🙂

OldSchoolTech Method Works:

Pixel 4 (android version 13) - Tested OK

Samsung Galaxy S5 Neo - Tested OK

Galaxy S6 Edge - Tested OK

LG G3 - Tested OK

OldSchoolTech Method does not work:

Samsung Galaxy S10 Lite (but does work with DSP1's "older phone insert sim" method).

DSP1 states:

"If the Sim size needed is larger, use the surrounds of a free sim card to temporarily increase the size to fit."

i know what DSP1 means by this... Its fiddly... and one has to have older SIM cards available (I think many of us would probably dispose of old SIM cards, they are tiny anyway...)

phone manufacturers have chosen various sim-fit tray configurations, so its best to refer to "sim fit guide" for each manufacturer (and your particular phone), so your SIM does not get damaged (it should click home in the tray without any resistance)

top tip: clean your SIM with a cotton bud and (any) alcohol based cleaner (eg: window cleaner) prior to insert.

from what i can gather, there are 5 SIM configurations in use:

standard SIM

micro SIM

nano SIM

combi SIM

and.. trio SIM

link here (that shows a clear picture of ALL SIM sizes):

https://thefutureofthings.com/12104-what-are-different-sim-sizes/

there are many guides on youtube showing how to convert SIM sizes. this guide demos "sim adapters" that can be purchased for a "few bucks":

https://www.youtube.com/watch?v=i9LkRP05oQQ

happy easter 🥚

kind regards, OldSchoolTech

Re: How To Extend Ring Time Before A Call Diverts To Voicemail [Verified Way]

Chris_B — Wed, 12 Apr 2023 07:20:59 GMT

@OldSchoolTech There is 4 sim sizes excluding eSim and EE supply 3 in one sims, you just push out the part you need.

The standard sim called 1FF is no longer used

No phone is using a standard SIM card ( credit card size ). The only device I had that use that size sim was a Motorola Startac but that’s going back way back before 2000

Your combi sim is just a 2 in 1 sim and it excludes the nano sim and a 3 in 1 sim is including the nano sim. These are not 2 different SIM cards as you stated they are just a 2FF and 3FF this is a combi sim. or a 2FF 3FF and 4FF combination and this is a 3 in 1 sim

Re: How To Extend Ring Time Before A Call Diverts To Voicemail [Verified Way]

DSP1 — Fri, 14 Apr 2023 14:09:27 GMT

Hi OldSchoolTech

For the list you are compiling, my S5 Neo was running Android 6, and my S6 Edge+ was running Android 7.

When I said to Ellie2506 to use the surrounds of on old Sim, I was meaning that you could use the 3FF Micro surround to temporarily increase the size of a 4FF Nano Sim as I did with the S5 Neo (the S6 uses a Nano sim), or also add the 2FF Mini surround if that size was needed. If you didn't still have those surrounds available, although you can purchase them as you stated, most phone shops will happily give them to you for free. With most, if not all Sims now supplied as 3 in 1 versions, and most modern phones using the Nano Sim, the phone shops are regularly binning the mini and micro surrounds.

Regards DSP1

Re: How To Extend Ring Time Before A Call Diverts To Voicemail [Verified Way]

OldSchoolTech — Sat, 15 Apr 2023 13:22:43 GMT

hi guys;

thanks for clarification regarding "SIM" sizes.

as long as the smaller SIM sits in larger "surround", flush (or flat), it will allow phone owners to solve this issue (the larger SIM is acting as a "template" in effect, so the SIM chip "sits" in the right place 👍

theres basically two lists i can compile and update for phone owners experiencing this issue (it seems well-known)

⭐goal: control number of rings (in seconds) before a call diverts to voicemail. ⭐

List 1: OldSchoolTech Method

List 2: DSP1 Sim "Surround" Method

* * * * * * * * * * * * * * * * * * * * *

OldSchoolTech Method:

Pixel 4 (android version 13) - Tested OK

Samsung Galaxy S5 Neo (Android Ver 6) - Tested OK

Galaxy S6 Edge (Android Ver 7) - Tested OK

LG G3 - Tested OK

HTC One M8 (Android ver 6) - Tested OK

DSP1 Sim "Surround" Method:

Samsung Galaxy S10 Lite - Tested OK

please feel free to update my list to assist other phone owners (on EE network). I would request that contributors have tested my or DSP1's method, before posting, because (as DSP1 points out) all phones are different... 👍

kind regards, OldSchoolTech 🚀

Re: How To Extend Ring Time Before A Call Diverts To Voicemail [Verified Way]

Mo843328 — Mon, 17 Apr 2023 17:42:35 GMT

Thank you so much for this! It worked perfectly and now I can get to answer my phone before it diverts to answerphone. Before, it would only ring twice. By the time I heard it ring and got it out of my bag, I had missed the call. Some callers like the GP do not give you the opportunity to call back so I really appreciate this advice. It rings a minimum of 5 times now, plenty of time for me to answer it.

Edit: To help you with your list, the phone that your information worked on was the Doro 6820 and is on the EE network.

Re: How To Extend Ring Time Before A Call Diverts To Voicemail [Verified Way]

OldSchoolTech — Tue, 18 Apr 2023 16:30:51 GMT

hi Mo843328

thanks so much for bothering to post! 💖

like yourself, i was scrambling for the phone, missing important calls from friends, family and work, before i found the solution *that really worked* 🙂

thanks, too, for contributing to the list: 👍

Current List (updated) OldSchoolTech Method:

Pixel 4 (android version 13) - Tested OK

Samsung Galaxy S5 Neo (Android Ver 6) - Tested OK

Galaxy S6 Edge (Android Ver 7) - Tested OK

LG G3 - Tested OK

HTC One M8 (Android ver 6) - Tested OK

Doro6820 - Tested OK

kind regards, OldSchoolTech

Re: How To Extend Ring Time Before A Call Diverts To Voicemail [Verified Way]

RCMadShane — Mon, 12 Jun 2023 10:02:29 GMT

Hi there…

Just an update from my experience on this… I have just got a Samsung S20 and I needed to extend my time so I could have the time to get my earbuds out and have them connect but this system alone just would not get me past the 15Sec delay no matter what I did..

However I did find a way..

First, I used this “**61*121*11*30#” to set the 30 second timer, which worked but obviously I am now at the wrong Answer phone number…

I then used this “**61*+447953222222*11*30#” to set the EE answer phone number and all worked fine..

I am just wondering if the EE answerphone number just extends the system too far past the maximum limit so it essence the end of the code is ignored ..

I hope this helps others..

SW§

Re: How To Extend Ring Time Before A Call Diverts To Voicemail [Verified Way]

OldSchoolTech — Fri, 23 Jun 2023 13:24:32 GMT

welcome @RCMadShane

thanks for your feed back, i am an engineer by nature. if your dial sequences (codes) work, then personally, i would use the verification technique i originally posted to ensure you do have your samsung S20 set for 30 seconds before divert to voice mail.

then i can add "Samsung S20 android" to my list of phones that *can* use this method. (phone owners appear to find this useful).

not sure why you used this code: “**61*121*11*30# initially? this may confuse readers here who cannot answer calls in time.

the correct code (dial sequence) that i (and now a few other community members) have verified is:

**61*+447953222222**30# (if you want maximum delay)

this can then be verified with an "operator message" by dialling:

*#61*11# (it displays as a simple text message).

to assist phone users, members and visitors, i'll post "screen shots" of the process soon,

so everyone can clearly see how this works. 👍

have a great summer : ☀️

kind regards, Old School Tech

Re: How To Extend Ring Time Before A Call Diverts To Voicemail [Verified Way]

DSP1 — Fri, 23 Jun 2023 18:05:10 GMT

Hi OldSchoolTech

If I'm reading RCMadShane's post correctly, he's saying that the correct code you suggest wasn't working for him and the delay was staying at 15 seconds. What he then tried was shortening the code by replacing the correct code with **61*121*11*30# (a number sequence used by some providers to alter their answer phone delay). It would appear that entering that code actually changed the delay from 15 to 30 seconds (storing it in the SIM card). He then entered the code **61*+447953222222*11*30# to change the incorrect access number (121) stored in the SIM with the correct access number +447953222222. If that worked for RCMadShane, then it's possible that it will work for others.

It would be interesting to know if the second part of his method to change to the correct phone number could have been achieved using the normal code of **61*+447953222222**30# rather than his code of **61*+447953222222*11*30#

Thank for your contribution RCMadShane.

Kind regards DSP1

Re: How To Extend Ring Time Before A Call Diverts To Voicemail [Verified Way]

OldSchoolTech — Wed, 20 Sep 2023 19:06:47 GMT

hi @DSP1

thanks for your thoughts:

interesting aspect of this is we now know ring time length and voicemail retrieval number are stored on the SIM, and that SIM has to be functioning correctly (good contact internally) for the "set ring time" procedure to work 👍

unfortunately, RCMadShane hasnt posted to confirm this alternative method works, so hopefully he may read this, and oblige.

if method is confirmed, then i can add Samsung S20 to the list of phones : OldSchoolTech Method (for setting ring call time)

i now have Samsung S23 (myself), so i'll retest my method for setting "ring time" and update the list. 👍

blessings: oldschooltech

Re: How To Extend Ring Time Before A Call Diverts To Voicemail [Verified Way]

RCMadShane — Thu, 21 Sep 2023 09:49:00 GMT

Hi Guys. . . Sorry this trail got lost in my emails. . . I will give it a go for you.. and update in a bit...

Re: How To Extend Ring Time Before A Call Diverts To Voicemail [Verified Way]

whitelady — Mon, 20 Nov 2023 09:22:13 GMT

Thank you for this @OldSchoolTech . Finally able to hear the ring, rummage around in my bag and get the phone out before it diverts.

Re: How To Extend Ring Time Before A Call Diverts To Voicemail [Verified Way]

airedaleline — Fri, 01 Dec 2023 18:41:52 GMT

Hi,

I can confirm that OldSchoolTech's original method didn't work on Galaxy A32 running Android Version 13. It refused to move from the default 15 seconds.

But the revised method posted by RCMadShane did work and it is now set to 30 seconds.

Re: How To Extend Ring Time Before A Call Diverts To Voicemail [Verified Way]

OldSchoolTech — Mon, 04 Dec 2023 16:23:45 GMT

welcome @airedaleline

thanks for posting us two important pieces of information 💖:

1. phone model and android version

2. which method actually works (to program your SIM correctly)

to assist phone owners, @DSP1 correctly advised these dial codes program the SIM (chip) sent to us from our network provider EE. so, if you have a new phone , or in my case, if you had to obtain a new SIM (my S23 unfortunately was stolen), then you'll have to program your SIM again, so the network knows how many seconds to ring out before diverting to voicemail.

the key to success is understanding what these dial codes can do for us 🙂

my advice would be to use my original posted method (which is a step by step guide) and includes the correct "access number" for EE voicemail. the only difference with @RCMadShane 's method is this:

**61*+447953222222*11*30# <<< this set RCmadShane's phone to ring out for 30 seconds before diverting the call to the correct "access number" for EE's voice mail service : +447953222222

remember guys: the trick is to use +447953222222 (not 07953222222) using long press on your android phone keyboard 😉

also, if you use my complete steps, you'll be able to confirm your phone is set to 30 seconds (what most of us need, so we have time to actually answer an important call)

technically, we need to know what these programmable dial codes (eg: *11*) mean to assist us program our SIMs correctly. (i'll do some digging to see if i can find out... nerdy i know, but i am an old school tech afterall 😋

merry xmas to all 2023 x

blessings: OldSchoolTech

Re: How To Extend Ring Time Before A Call Diverts To Voicemail [Verified Way]

JezBrandon — Wed, 24 Jan 2024 16:54:29 GMT

Huge thanks. EE said can't do it at their end but would send a code similar to yours for 30 sec ring. They did not send it. Yours worked on Motorola G6 plus. Old School Tech Rules OK! Thanks again. Jez