topic Re: Gifting data in Mobile Services

Gifting data

Baseman4 — Tue, 11 Apr 2023 21:22:15 GMT

I’ve managed to gift data to my daughter. It’s showing on her account , however it’s not allowing her to use it . She’s switched the phone on and off but still not working .

Re: Gifting data

XRaySpeX — Wed, 12 Apr 2023 00:13:01 GMT

@Baseman4 : Where is she? You can't use gifted data in a country where your UK allowances aren't useable.

Re: Gifting data

Baseman4 — Wed, 12 Apr 2023 00:40:27 GMT

We are both living under the same roof in the uk . We’ve never had problems before as it’s a regular thing I do . Like I’ve said it’s showing there in her account but it’s not allowing her to use it . Not sure what the problem is .

Re: Gifting data

Jon_K — Wed, 12 Apr 2023 10:33:18 GMT

Hi @Baseman4

What phone is she using?

Has this worked before?

Jon