topic No mobile data service in Mobile Services

No mobile data service

chopards — Tue, 11 Apr 2023 12:21:07 GMT

Hi,

Why do I always see this message when I'm outside....it says " Temporarily turned off by your operator for SIM 1"

James_B — Tue, 11 Apr 2023 14:37:42 GMT

Welcome to the EE Community. 🙂

Are you only seeing this issue in one location or everywhere?

James

chopards — Tue, 11 Apr 2023 15:02:09 GMT

Hi James

I have this issue anywhere. One time I don't even have a signal to use my phone for calling.

Sent from Outlook for Android<>

James_B — Tue, 11 Apr 2023 15:16:09 GMT

Please get in touch with Technical Support so the team can run through some diagnostics with you.

They'll be happy to help. 🙂

James