topic Re: Re: SMS text going to other phone without SIM card? in Mobile Services

Re: SMS text going to other phone without SIM card?

Imagestreet — Thu, 30 Mar 2023 23:15:39 GMT

I have this exact same issue. A 'test' SMS went through to the old phone even with no SIM. The message doesn't have a box around it.

Re: Re: SMS text going to other phone without SIM card?

Imagestreet — Thu, 30 Mar 2023 23:23:38 GMT

Hmm, I tried using textra (and the test messages I sent popped up). I then went back to Google Messages and set that back to the default messaging app, but it still didn't work. Weird.

Re: Re: SMS text going to other phone without SIM card?

Leanne_T — Fri, 31 Mar 2023 06:27:40 GMT

Hi @Imagestreet

Thanks for coming here.

Which model phone has received the text?

Have you recently received a new SIM card or transferred your number from another network?

Leanne.

Re: Re: SMS text going to other phone without SIM card?

Imagestreet — Thu, 06 Apr 2023 20:29:58 GMT

It's a brand new Redmi 2022 which I've inserted the old SIM card. I now have no mobile internet connection, and am not receiving texts or able to browse the web. I assumed this would automatically adjust after a while but it hasn't.

Re: Re: SMS text going to other phone without SIM card?

Imagestreet — Thu, 06 Apr 2023 20:30:58 GMT

I've changed my APN settings to the EE recommended setup option - still nothing

Re: Re: SMS text going to other phone without SIM card?

Leanne_T — Fri, 07 Apr 2023 06:01:46 GMT

Hi @Imagestreet

Thanks for coming back to us.

Can you make and receive calls?

Does the SIM card work for texts and data in any other phone?

Leanne.

Re: Re: SMS text going to other phone without SIM card?

Imagestreet — Wed, 12 Apr 2023 09:30:35 GMT

Turns out the phone had a fault - replaced it with the same model, and it now works perfectly.

Re: Re: SMS text going to other phone without SIM card?

James_B — Wed, 12 Apr 2023 10:02:33 GMT

Glad you got it sorted @Imagestreet

Thanks for the update.

James