topic Re: EE 4G Calling USA??? Working or not??? in Mobile Services

EE 4G Calling USA??? Working or not???

Canada_67 — Sat, 01 Apr 2023 12:12:38 GMT

I’ve literally just joined EE, one of the attractions was reasonable roaming costs in the USA.

I’ve done a bit of searching and see that EE haven’t launched 4G Calling in the USA yet? See link below:

However, there are also posts on the community saying that 4G Calling/VoLTE is working fine in the US?

Can anyone (preferably EE) confirm whether 4G Calling IS in fact available and enabled when roaming in the USA?

I know from event visits using VF that all 3G services have been pulled in the US leaving 2G (patchy) for phones/MNOs that don’t support 4G Calling/VoLTE roaming, this could result in me leaving during the 14-day cooling off period….

Re: EE 4G Calling USA??? Working or not???

bristolian — Sat, 01 Apr 2023 12:47:14 GMT

Take a read of the link below

https://ee.co.uk/help/help-new/roaming-and-international/using-your-device-abroad/roaming-in-the-usa

Re: EE 4G Calling USA??? Working or not???

Canada_67 — Sat, 01 Apr 2023 12:54:34 GMT

That’s brill, thanks.

I presume the link I posted is therefore out of date?

Re: EE 4G Calling USA??? Working or not???

James_B — Sat, 01 Apr 2023 14:43:16 GMT

Hi @Canada_67,

Welcome to the EE Community. 🙂

Although 4G Calling isn't available worldwide, we've made it available in the US due to the switch 3G switch off.

Hope this helps.

James

Re: EE 4G Calling USA??? Working or not???

XRaySpeX — Sat, 01 Apr 2023 16:36:02 GMT

@James_B : Like adding "with the exception of the USA" to the aforementioned article?

Re: EE 4G Calling USA??? Working or not???

James_B — Sun, 02 Apr 2023 08:37:17 GMT

Hi @XRaySpeX,

I've fed this back to our Digital Help Team. 🙂

James