topic Voicemail in Mobile Services

Voicemail

SJM81 — Wed, 29 Mar 2023 20:27:44 GMT

I received a voicemail which I listened to and subsequently deleted - so there are no messages in my voicemail. However I still have a notification on my home screen that I have a voicemail. I cannot delete this notification from the screen - despite having tried the options given by voicemail

Re: Voicemail

bristolian — Wed, 29 Mar 2023 21:21:43 GMT

Call your mobile from another phone and leave a voicemail, then call your voicemail and delete it.

The notification should clear.

Re: Voicemail

SJM81 — Fri, 31 Mar 2023 07:35:37 GMT

Thank you but unfortunately it didn't work. I think I'll just have to put up with a minor inconvenience unless an expert in the EE shop can advise something else.

Re: Voicemail

Leanne_T — Fri, 31 Mar 2023 08:09:21 GMT

Hi @SJM81

Thanks for trying this, if you give us a call on 150 the team will get this looked into and help you get this sorted 🙂

Leanne.