https://community.ee.co.uk/t5/Mobile-Services/Mobile-data-abroad/m-p/1240350#M24865 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2762007">@BeccyG</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>Did you make sure that roaming was enabled on your account? Just getting a roaming data pass for the USA does not enable roaming, as your account needs to be set up for roaming too, if you have not done this, then you may be able to do this by calling customer service, either via another phone or using Skype:</P> <P><A href="https://ee.co.uk/contact-ee/account-billing/mobile" target="_blank">https://ee.co.uk/contact-ee/account-billing/mobile</A></P> Mon, 27 Mar 2023 12:01:10 GMT Schockwave 2023-03-27T12:01:10Z https://community.ee.co.uk/t5/Mobile-Services/Mobile-data-abroad/m-p/1240347#M24864 <HR /><P>Have set up roaming data pass for USA but nothing is working when away from WiFi. Only showing SOS. &nbsp;Had a confirmation text. Help needed please</P> Mon, 27 Mar 2023 11:54:57 GMT https://community.ee.co.uk/t5/Mobile-Services/Mobile-data-abroad/m-p/1240347#M24864 BeccyG 2023-03-27T11:54:57Z https://community.ee.co.uk/t5/Mobile-Services/Mobile-data-abroad/m-p/1240350#M24865 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2762007">@BeccyG</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>Did you make sure that roaming was enabled on your account? Just getting a roaming data pass for the USA does not enable roaming, as your account needs to be set up for roaming too, if you have not done this, then you may be able to do this by calling customer service, either via another phone or using Skype:</P> <P><A href="https://ee.co.uk/contact-ee/account-billing/mobile" target="_blank">https://ee.co.uk/contact-ee/account-billing/mobile</A></P> Mon, 27 Mar 2023 12:01:10 GMT https://community.ee.co.uk/t5/Mobile-Services/Mobile-data-abroad/m-p/1240350#M24865 Schockwave 2023-03-27T12:01:10Z