topic Re: Not reciving calls from witheld numbers in Mobile Services

Not reciving calls from witheld numbers

Ulllass59 — Fri, 24 Mar 2023 16:22:13 GMT

Inam getting anoyyed uf some one rings me with a witheld number I do not receive their calls at all. I then get a text sometimes from them or an email saying we tried to callyou. Some times get a missed call with just private number too. Why is this please. Missed a few important calls through this problem

Re: Not reciving calls from witheld numbers

Chris_B — Fri, 24 Mar 2023 16:43:41 GMT

@Ulllass59 on your device have you blocked withheld numbers?

Re: Not reciving calls from witheld numbers

Ulllass59 — Fri, 24 Mar 2023 17:45:29 GMT

Nope ni dea how u do that.

Re: Not reciving calls from witheld numbers

James_B — Fri, 24 Mar 2023 18:34:41 GMT

What type of phone are you using @Ulllass59?

James

Re: Not reciving calls from witheld numbers

Ulllass59 — Sat, 25 Mar 2023 09:25:57 GMT

Samsung galaxy S21 FE

Re: Not reciving calls from witheld numbers

Jon_K — Sat, 25 Mar 2023 11:41:42 GMT

Thanks @Ulllass59

Can you go to Phone, then Settings, then Block Numbers, and see if unknown numbers are blocked?

Jon

Re: Not reciving calls from witheld numbers

Ulllass59 — Sat, 25 Mar 2023 12:16:30 GMT

Just had a look no blocked numbers.

Re: Not reciving calls from witheld numbers

Jon_K — Sat, 25 Mar 2023 12:31:55 GMT

We aren't looking for specific blocked numbers, @Ulllass59, can you see if no caller ID numbers or unknown numbers are blocked?

Jon

Re: Not reciving calls from witheld numbers

Ulllass59 — Sat, 25 Mar 2023 12:44:26 GMT

There's nothing on the list it's blank.

Re: Not reciving calls from witheld numbers

Jon_K — Sat, 25 Mar 2023 16:22:11 GMT

It's not a list you're looking for, @Ulllass59.

Can you see a toggle option for blocking certain calls?

Jon

Re: Not reciving calls from witheld numbers

Ulllass59 — Sat, 25 Mar 2023 17:36:19 GMT

Yes and I unblocked all numbers. So its nowt to do with that. This certsin number is a local one 01482. Whats happening is they withhold their number. My phone either says private number or it just doesn't ring. What happens then is they text me or email me saying I have missed a call from them. I have to ring back. What I don't get is how tjey text me.