https://community.ee.co.uk/t5/Mobile-Services/Charges-for-non-existent-texts-when-abroad/m-p/1239780#M24790 <P>I was recently in the US and I noticed I've been charged for 2 text messages, supposedly sent to a US number (my friend) at 17:31 on 1st March (2023). However when I checked my text message conversation with the number in question, there were no messages sent/received at that time:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_3650.jpg" style="width: 278px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/25400i3113EDADDEF06CA9/image-dimensions/278x450?v=v2" width="278" height="450" role="button" title="IMG_3650.jpg" alt="IMG_3650.jpg" /></span></P><P>So my question is, why have I been charged for 2 messages that don't appear to exist?!</P><P>Any help would be appreciated&nbsp;<span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Fri, 24 Mar 2023 20:48:09 GMT Victoria_Ja 2023-03-24T20:48:09Z https://community.ee.co.uk/t5/Mobile-Services/Charges-for-non-existent-texts-when-abroad/m-p/1239780#M24790 <P>I was recently in the US and I noticed I've been charged for 2 text messages, supposedly sent to a US number (my friend) at 17:31 on 1st March (2023). However when I checked my text message conversation with the number in question, there were no messages sent/received at that time:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_3650.jpg" style="width: 278px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/25400i3113EDADDEF06CA9/image-dimensions/278x450?v=v2" width="278" height="450" role="button" title="IMG_3650.jpg" alt="IMG_3650.jpg" /></span></P><P>So my question is, why have I been charged for 2 messages that don't appear to exist?!</P><P>Any help would be appreciated&nbsp;<span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Fri, 24 Mar 2023 20:48:09 GMT https://community.ee.co.uk/t5/Mobile-Services/Charges-for-non-existent-texts-when-abroad/m-p/1239780#M24790 Victoria_Ja 2023-03-24T20:48:09Z https://community.ee.co.uk/t5/Mobile-Services/Charges-for-non-existent-texts-when-abroad/m-p/1239781#M24791 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3522554">@Victoria_Ja</a>&nbsp; You’ll have to speak with customer services about that.&nbsp;</P> Fri, 24 Mar 2023 20:49:09 GMT https://community.ee.co.uk/t5/Mobile-Services/Charges-for-non-existent-texts-when-abroad/m-p/1239781#M24791 Chris_B 2023-03-24T20:49:09Z https://community.ee.co.uk/t5/Mobile-Services/Charges-for-non-existent-texts-when-abroad/m-p/1239798#M24792 <P>Isn't that iMessage? You're not charged for those; they are included in your data. Now check your phone's standard Messaging app.</P> Fri, 24 Mar 2023 22:24:10 GMT https://community.ee.co.uk/t5/Mobile-Services/Charges-for-non-existent-texts-when-abroad/m-p/1239798#M24792 XRaySpeX 2023-03-24T22:24:10Z https://community.ee.co.uk/t5/Mobile-Services/Charges-for-non-existent-texts-when-abroad/m-p/1239828#M24794 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2818">@XRaySpeX</a>&nbsp; &nbsp; Nope wrong colour/s for text bubbles&nbsp;</P> Sat, 25 Mar 2023 07:03:12 GMT https://community.ee.co.uk/t5/Mobile-Services/Charges-for-non-existent-texts-when-abroad/m-p/1239828#M24794 Chris_B 2023-03-25T07:03:12Z