topic Re: I've changed my phone number how long does it take till I can use it in Mobile Services

I've changed my phone number how long does it take till I can use it

F-y — Tue, 21 Mar 2023 11:11:02 GMT

Re: I've changed my phone number how long does it take till I can use it

BrendonH — Tue, 21 Mar 2023 11:47:44 GMT

When did you request the change? Like a normal PAC migration it can take til the next working day.

Re: I've changed my phone number how long does it take till I can use it

F-y — Tue, 21 Mar 2023 17:06:03 GMT

Hi I changed it yesterday about 4pm
thanks for your reply

Re: I've changed my phone number how long does it take till I can use it

James_B — Tue, 21 Mar 2023 18:02:32 GMT

Hi @F-y,

Were you transferring a number from another network?

James

Re: I've changed my phone number how long does it take till I can use it

F-y — Tue, 21 Mar 2023 18:50:03 GMT

No, staying on the same network

Re: I've changed my phone number how long does it take till I can use it

James_B — Tue, 21 Mar 2023 18:59:28 GMT

Hi @F-y,

Did you change your phone number or your plan?

James

Re: I've changed my phone number how long does it take till I can use it

F-y — Tue, 21 Mar 2023 19:35:03 GMT

Yes

Re: I've changed my phone number how long does it take till I can use it

Christopher_G — Wed, 22 Mar 2023 07:53:13 GMT

Did you change just your phone number or just the plan, @F-y? Or did you change both?
Chris

Re: I've changed my phone number how long does it take till I can use it

F-y — Wed, 22 Mar 2023 08:25:04 GMT

Phone number

Re: I've changed my phone number how long does it take till I can use it

Christopher_G — Wed, 22 Mar 2023 08:48:42 GMT

It should have gone through pretty quickly, @F-y. It can take up to 24 hours for a number change to go through though.

Chris

Re: I've changed my phone number how long does it take till I can use it

Mdoug — Sun, 30 Jul 2023 12:43:31 GMT

I opted to keep my existing number and put my EE sim in 27 07 23.. My number still hasn't been changed?

Re: I've changed my phone number how long does it take till I can use it

Katie_B — Sun, 30 Jul 2023 12:44:42 GMT

Hi @Mdoug.

Welcome to the community.

Is your previous network SIM still working?

Katie

Re: I've changed my phone number how long does it take till I can use it

Mdoug — Sun, 30 Jul 2023 12:45:40 GMT

I don't know as its not in my phone.

Re: I've changed my phone number how long does it take till I can use it

Katie_B — Sun, 30 Jul 2023 13:10:59 GMT

HI @Mdoug.

Are you able to test this?

Katie

Re: I've changed my phone number how long does it take till I can use it

Jiri3 — Fri, 08 Dec 2023 11:48:13 GMT

Hi, just phone number

Re: I've changed my phone number how long does it take till I can use it

Jiri3 — Fri, 08 Dec 2023 12:17:33 GMT

Now Im using

[mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]

Re: I've changed my phone number how long does it take till I can use it

Jiri3 — Fri, 08 Dec 2023 11:52:41 GMT

Notted

Re: I've changed my phone number how long does it take till I can use it

Katie_B — Fri, 08 Dec 2023 12:17:54 GMT

Hello @Jiri3.

Welcome to the community.

Please provide us with some more information on your query so we can help further.

Katie