topic Re: Calling in Mobile Services

Calling

Leach4467 — Sat, 18 Mar 2023 17:42:13 GMT

I'm in Ireland and trying to phone uk keeps saying no network???

Re: Calling

Chris_B — Sat, 18 Mar 2023 18:51:23 GMT

@Leach4467 That’s because you need to have roaming enabled on your account. You need to contract customer services to request this to be enabled.

If roaming is already enabled on your account (you’ve used this device abroad before ) try restarting the device and or do a manual network search on the device.

Re: Calling

bristolian — Sat, 18 Mar 2023 19:07:48 GMT

The Republic of Ireland is not part of the UK and coverage there is provided by Irish networks.

For your phone to be connected to any foreign networks, requires international roaming to be enabled on your EE account - are you on pay-monthly or PAYG? The procedure differs between the two.