topic Re: Jamaica in Mobile Services

Jamaica

Gra9 — Thu, 09 Mar 2023 19:06:57 GMT

Hi I’m off to Jamaica I’m on a monthly plan I have 4gb of data per month , when I get to my hotel I will sign in to the WiFi and use WhatsApp for calls and messages do I need to buy more data or pay for roaming ? I thought WhatsApp is free if I’m on the hotels WiFi .

Re: Jamaica

Chris_B — Thu, 09 Mar 2023 19:13:35 GMT

@Gra9 You can use Wi-Fi as much as you like. EE don’t charge you for that.

If you want a cellular connection then you need roaming enabled on your EE account and you’ll need to purchase an add on to help keep costs down and to use cellular data.

Text ROAMING to 150 in order to use cell data and text RO JAMAICA to 150 to see what options you do have. Only do this if you want your device to work away from Wi-Fi

Re: Jamaica

Gra9 — Thu, 09 Mar 2023 19:15:34 GMT

Thanks for the information

Re: Jamaica

XRaySpeX — Thu, 09 Mar 2023 19:46:36 GMT

You can do what you like over the hotel's WiFi. It's nowt to do with EE.

As it is not in EU, you cannot use your usual UK allowances there but will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/help-new/roaming-costs/countries/jamaica.

If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure roaming is enabled on your account.