topic Re: Roaming in Switzerland in Mobile Services

Roaming in Switzerland

Mahima303 — Wed, 08 Mar 2023 07:42:43 GMT

Hi Sam - were you able to resolve this eventually? I’m in the exact same position as you except visiting Switzerland, expecting an important today and have my roaming fully activated: data roaming works but calls immediately fail. Grateful for any guidance you can provide.

Re: Roaming in Switzerland

James_B — Wed, 08 Mar 2023 07:43:40 GMT

Hi @Mahima303,

Welcome to the EE Community. 🙂

Is it just outbound calls you're having problems with or inbound as well?

Are you able to receive texts?

James

Re: Roaming in Switzerland

Mahima303 — Wed, 08 Mar 2023 08:04:03 GMT

Thanks James. It’s both outbound and inbound. Bizarrely, now it seems to be working after I fiddled around with various settings for an hour, not sure which one worked in the end. But alas, it’s also meant my data roaming has stopped working! Super confused about why this is happening.

Re: Roaming in Switzerland

James_B — Wed, 08 Mar 2023 08:09:12 GMT

Hi @Mahima303,

What settings did you change?

Have you turned off data roaming?

Did you manually select a different network provider?

James