https://community.ee.co.uk/t5/Mobile-Services/So-angry/m-p/1234800#M24065 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3485437">@Harriet30</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>Are you on pay as you go or contract?</P> <P>How long have you been away from the UK?</P> <P>It looks like if on pay as you go your sim has gone into hibernation.&nbsp;</P> <P>In order to help you we need more information.</P> <P><A href="https://community.ee.co.uk/t5/Pay-as-you-go/What-is-pay-as-you-go-and-flex-hibernation-and-how-do-I-stop-it/td-p/1198642" target="_blank" rel="noopener">https://community.ee.co.uk/t5/Pay-as-you-go/What-is-pay-as-you-go-and-flex-hibernation-and-how-do-I-stop-it/td-p/1198642</A></P> <P>If you have Skype, you can ring customer service for free:</P> <P><A href="https://ee.co.uk/contact-ee/account-billing/mobile" target="_blank" rel="noopener">https://ee.co.uk/contact-ee/account-billing/mobile</A></P> <P>Just to let you know this is not customer service, but a public forum, where we try to help each other.</P> Mon, 06 Mar 2023 15:31:46 GMT Schockwave 2023-03-06T15:31:46Z https://community.ee.co.uk/t5/Mobile-Services/So-angry/m-p/1234736#M24064 <UL><LI>Hello I have just been cut of from all servers and sent an message saying to top up 50£ after having been with you for years I have special deals for my loyalty and I’ve traveled all over the world with this number I can’t even ring you becuse im in Spain right now . I’m very upset</LI></UL> Mon, 06 Mar 2023 14:19:10 GMT https://community.ee.co.uk/t5/Mobile-Services/So-angry/m-p/1234736#M24064 Harriet30 2023-03-06T14:19:10Z https://community.ee.co.uk/t5/Mobile-Services/So-angry/m-p/1234800#M24065 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3485437">@Harriet30</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>Are you on pay as you go or contract?</P> <P>How long have you been away from the UK?</P> <P>It looks like if on pay as you go your sim has gone into hibernation.&nbsp;</P> <P>In order to help you we need more information.</P> <P><A href="https://community.ee.co.uk/t5/Pay-as-you-go/What-is-pay-as-you-go-and-flex-hibernation-and-how-do-I-stop-it/td-p/1198642" target="_blank" rel="noopener">https://community.ee.co.uk/t5/Pay-as-you-go/What-is-pay-as-you-go-and-flex-hibernation-and-how-do-I-stop-it/td-p/1198642</A></P> <P>If you have Skype, you can ring customer service for free:</P> <P><A href="https://ee.co.uk/contact-ee/account-billing/mobile" target="_blank" rel="noopener">https://ee.co.uk/contact-ee/account-billing/mobile</A></P> <P>Just to let you know this is not customer service, but a public forum, where we try to help each other.</P> Mon, 06 Mar 2023 15:31:46 GMT https://community.ee.co.uk/t5/Mobile-Services/So-angry/m-p/1234800#M24065 Schockwave 2023-03-06T15:31:46Z