topic Re: Voicemails haven’t been transferred to new phone in Mobile Services

Voicemails haven’t been transferred to new phone

Smiles3 — Thu, 02 Mar 2023 20:18:48 GMT

Hello, I’m hoping someone can help me. I upgraded my iPhone a few months ago and everything has transferred from the iCloud/ my old phone except for my voicemails. I can’t see my voicemails in a list anymore and the only option it gives me is to phone voicemail, which hasn’t happened before. I contacted Apple support and they told me that voicemails are provided by my carrier and to contact them. So here I am. I’ve tried restarting and updating but nothings worked so far! Any help would be greatly appreciated. Thank you!

Re: Voicemails haven’t been transferred to new phone

Chris_B — Thu, 02 Mar 2023 21:27:01 GMT

@Smiles3 You need to enable visual voicemail. Text IPHONE VISUAL to 150 to turn this on You had to of enabled this on your old iPhone as it’s not on be default

Re: Voicemails haven’t been transferred to new phone

Smiles3 — Thu, 02 Mar 2023 21:37:33 GMT

Amazing, worked instantly! So simple! Thanks so much!! 👏

Re: Voicemails haven’t been transferred to new phone

Leanne_T — Fri, 03 Mar 2023 08:01:09 GMT

Thanks for coming back and letting us know @Smiles3

Leanne 🙂