topic Re: Re: Maritime charges in Mobile Services

Re: Maritime charges

Claireehr — Mon, 20 Feb 2023 16:24:00 GMT

Did you ever find the answer to the cost of maritime data add on ? I'm also struggling to find an answer! Thanks

Re: Re: Maritime charges

Christopher_G — Mon, 20 Feb 2023 17:47:18 GMT

Welcome to the community.

You can see the roaming costs involved for Maritime roaming on our roaming tool. The data add-ons will show up on the add-on status checker when you're connected to the Maritime network.

Chris

Re: Re: Maritime charges

Leighsterrr — Mon, 20 Feb 2023 18:25:24 GMT

Hiya

No, never found an answer and struggling to know how I can find out when I'm on board without being charged! I'm a bit worried about switching my data on and getting charged thinking I'm on EU data on my plan when I'm actually connected to maritime! I can't believe it's so difficult to find out!

Re: Re: Maritime charges

Christopher_G — Tue, 21 Feb 2023 07:46:02 GMT

Hi @Leighsterrr

You won't get charged for accidentally connecting to the Maritime network, you'll be diverted to the add-on status checker and given some options of data plans. Your phone won't allow you to use apps or other internet pages until you've purchased an add-on or connected to WiFi.

Hope this helps.

Chris

Re: Re: Maritime charges

XRaySpeX — Mon, 20 Feb 2023 19:21:23 GMT

Linky don't compute -Forbidden! Corrected (don't use HTTPS: but HTTP:):

@Christopher_G wrote:

you'll be diverted to the add-on status checker

Re: Re: Maritime charges

Katie_B — Tue, 21 Feb 2023 07:46:43 GMT

Thanks for letting us know @XRaySpeX.

I have updated this now.

Katie 🙂