topic Text message from verify in Mobile Services

Text message from verify

Bigsonio — Sat, 18 Feb 2023 17:29:59 GMT

Hi,

Since yesterday I’ve been getting text messages from VERIFY. The sender is in my contacts, when I text her I just go in the text conversation clicking on her name but the replies come from Verify as a separate conversation. Any idea what happened and how to solve it? Ta

Re: Text message from verify

bristolian — Sat, 18 Feb 2023 17:35:27 GMT

Are the received text messages being sent from the same number that you're sending messages to? If they are - there's no reason they shouldn't be in the same conversation.

If the messages are coming from a different number, then they rightly appear in a separate conversation.

Re: Text message from verify

Bigsonio — Sat, 18 Feb 2023 17:39:59 GMT

Yes - the texts I’m getting are coming from the same person / number but they don’t come into our conversation but come from VERIFY in separate conversation. It’s annoying and weird…

Re: Text message from verify

Jon_K — Sun, 19 Feb 2023 09:16:48 GMT

Hi @Bigsonio

Can you try deleting the contact and the conversation, then try and send a text to the number again?

I'm not sure why they are separate.

Jon

Re: Text message from verify

bristolian — Sun, 19 Feb 2023 09:31:22 GMT

I suspect the messages you're sending are to a number that you've saved as "Verify", and the ones you're receiving are from a name "Verify".

If so, there is no fix for this.

Re: Text message from verify

Bigsonio — Mon, 20 Feb 2023 06:50:37 GMT

Hi,

tried that - no changes. Still separate 😵

Re: Text message from verify

Bigsonio — Mon, 20 Feb 2023 06:51:58 GMT

The messages I’m receiving are from VERIFY - when you go to info in that window - there is no number or anything… it’s so weird!

Re: Text message from verify

James_B — Mon, 20 Feb 2023 07:47:51 GMT

Re: Text message from verify

iLordy — Thu, 23 Mar 2023 12:05:05 GMT

I know what’s happening! 🤭

Are you still looking for an answer?

🤭

Re: Text message from verify

Bigsonio — Thu, 23 Mar 2023 12:11:28 GMT

I am! What do you think is causing it? Ta

Re: Text message from verify

UserOfThisName — Wed, 16 Aug 2023 15:54:38 GMT

Did you ever find an answer? This is happening to me to. So annoying

Re: Text message from verify

Bigsonio — Sun, 20 Aug 2023 20:18:52 GMT

Nope.
it’s back to normal now. Totally weird