topic Re: Can't turn on data roaming on my online account. in Mobile Services

Re: Can't turn on data roaming on my online account.

ebonyconway — Tue, 14 Feb 2023 00:10:14 GMT

Please help, the same thing is happening to me. I can’t turn the roaming on in my settings it just comes up with an error message. I can’t text 150 or call EE for any help as I am already in Spain

Re: Re: Can't turn on data roaming on my online account.

Leanne_T — Tue, 14 Feb 2023 07:33:28 GMT

Hi @ebonyconway

Thanks for coming to the community.

Do you have a pay as you go or pay monthly account?

Is the phone showing no signal?

Speak soon.

Leanne.

Re: Re: Can't turn on data roaming on my online account.

ebonyconway — Tue, 14 Feb 2023 09:58:13 GMT

Hi Leanne,

Thank you for responding to me! I was on a contract but my contract ended so now I just pay for the SIM.

My phone is showing no signal whatsoever.

Speak soon! Thank you!

Re: Re: Can't turn on data roaming on my online account.

Leanne_T — Tue, 14 Feb 2023 10:15:27 GMT

Thanks @ebonyconway

Did you transfer to pay as you go or stay on pay monthly?

Leanne