topic Using phone in Malawi and Tanzania in Mobile Services

Using phone in Malawi and Tanzania

Anna1975 — Tue, 14 Feb 2023 07:46:24 GMT

I’m in Malawi currently and I can only use my phone if connected to WiFi. I need it to be usable when out and about for all sorts of reasons. I’ve just added various add Ons (roaming further, texts and calls anywhere) but no change. Eg I just tried to call 150 with and without 44 prefix but says I can’t make call. Please advice?

Also can you confirm that if I call via WhatsApp connected to wifi this won’t charge me? I’m assuming if I join a zoom call then It’ll use up my calling minutes?

thanks for all help

Re: Using phone in Malawi and Tanzania

Katie_B — Tue, 14 Feb 2023 07:50:57 GMT

Good morning @Anna1975.

Welcome to the EE Community.

Did you activate Roaming before leaving the UK?

Purchasing a roaming add-on does not automatically activate your roaming.

The international number to call is +447953966250.

Using WhatsApp which is a 3rd party app whilst connected to WiFi will not charge you.

Speak soon,

Katie

Re: Using phone in Malawi and Tanzania

XRaySpeX — Tue, 14 Feb 2023 11:06:56 GMT

@Anna1975 : The Roam Further Pass is not applicable there. You are wasting £11.40 pm.

Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.