https://community.ee.co.uk/t5/Mobile-Services/Add-ons-for-Australia/m-p/1228445#M23202 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3440376">@Irishgirl251057</a>&nbsp;:&nbsp;As you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming add-on doesn't of itself activate roaming on your a/c.<BR /><BR />Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.</P> Mon, 13 Feb 2023 23:37:29 GMT XRaySpeX 2023-02-13T23:37:29Z https://community.ee.co.uk/t5/Mobile-Services/Add-ons-for-Australia/m-p/1228441#M23201 <P>I paid £11 off so I could use my phone in Australia exactly as I do at home mainly so I could use 150 to contact EE direct - it doesn’t work !?&nbsp;</P> Mon, 13 Feb 2023 23:24:19 GMT https://community.ee.co.uk/t5/Mobile-Services/Add-ons-for-Australia/m-p/1228441#M23201 Irishgirl251057 2023-02-13T23:24:19Z https://community.ee.co.uk/t5/Mobile-Services/Add-ons-for-Australia/m-p/1228445#M23202 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3440376">@Irishgirl251057</a>&nbsp;:&nbsp;As you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming add-on doesn't of itself activate roaming on your a/c.<BR /><BR />Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.</P> Mon, 13 Feb 2023 23:37:29 GMT https://community.ee.co.uk/t5/Mobile-Services/Add-ons-for-Australia/m-p/1228445#M23202 XRaySpeX 2023-02-13T23:37:29Z