topic Roaming USA in Mobile Services

Roaming USA

Gemma133 — Sat, 11 Feb 2023 11:34:01 GMT

Arrived in Orlando yesterday and unable to connect to roaming. Tried all the usual and looked up on online what to do but nothing is working. Can't get a signal to phone Ee to sort. Any suggestions?

Re: Roaming USA

Leanne_T — Sat, 11 Feb 2023 11:54:26 GMT

Hi @Gemma133

Thanks for coming here.

Do you have a pay as you go or pay monthly account?

Have you tried searching for a network in your phone settings?

Leanne 🙂

Re: Roaming USA

XRaySpeX — Sat, 11 Feb 2023 14:09:57 GMT

Are you on contract or PAYG? Did you use that SIM for making calls or texts in UK before you left to go abroad?

If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming add-on doesn't of itself activate roaming on your a/c.

Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.