topic Re: EE Promotional Dept Scam? in Mobile Services

EE Promotional Dept Scam?

mygyamfi — Thu, 09 Feb 2023 12:50:52 GMT

Hi, this number 01233 542851 probably a cloud number has being calling and there seem to be a kind of call centre environment with lots of Asian ascent saying: you are our EE loyal customer and we will like to offer you an iPhone 14 pro max for £35 a month and trying to collect details; can EE look into this please or confirm @Annb

Re: EE Promotional Dept Scam?

Jon_K — Thu, 09 Feb 2023 15:26:06 GMT

Hi @mygyamfi

If you're unsure about any number that is calling you, please hang up and block the number.

If you do want to upgrade, you can do this online, in a store, or by giving us a call direct.

Jon

Re: EE Promotional Dept Scam?

jouhaan — Mon, 07 Aug 2023 11:04:07 GMT

Same scam, new number: 02089425243

this number is registered to an Indian takeaway.
When I said I’ll call EE myself they gave me their “direct line to the promotions department” lol

01227390534

Re: EE Promotional Dept Scam?

Leanne_T — Mon, 07 Aug 2023 13:11:09 GMT

Hi @jouhaan

This number is not listed on our 'What numbers will EE partners call from?' help page.

Please report the call by texting CALL followed by the number to 7726.

If you are ever unsure of a call please call 150 and our customer care team will be able to confirm if this was a genuine EE call.

Thanks.

Leanne.