topic Re: Change my package whilst abroad in Mobile Services

Change my package whilst abroad

Janeygirl — Sat, 04 Feb 2023 09:37:01 GMT

I’m going to South Africa for 6 weeks and really don’t want to pay £6 a day for Wi-Fi…

can my current package be altered for this period?

Thank you.

Re: Change my package whilst abroad

Chris_B — Sat, 04 Feb 2023 09:42:27 GMT

@Janeygirl Wi-Fi doesn’t cost you anything, Cellular data on the other hand will. And if you’re a contract customer you can not change your tariff as your bound by the agreement that is your contract between yourself and EE.

Re: Change my package whilst abroad

bristolian — Sat, 04 Feb 2023 10:24:10 GMT

WiFi is just a wireless connection between a mobile device (tablet, laptop or phone) and a broadband router - the only cost is for the broadband connection, which is free in the case of public WiFi.

The daily cost you're referring to, is likely for a roaming add-on. You can view the roaming costs for using your phone on South African mobile networks at https://ee.co.uk/help/help-new/roaming-costs/countries/southafrica

Re: Change my package whilst abroad

XRaySpeX — Sat, 04 Feb 2023 12:38:44 GMT

If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure roaming is enabled on your account.