topic Re: Re: Missed call alerts in Mobile Services

Re: Missed call alerts

BenNewberry6 — Fri, 03 Feb 2023 15:21:04 GMT

hi All

i would like to recieve a text after i have missed a call. if i am already on a call i dont have a notification that someone else has tried to call me.

i have tried to call my voicemail to turn on this setting but it doesnt give me any options to amend it ?

any help would be appreciated.

Re: Re: Missed call alerts

BenNewberry6 — Fri, 03 Feb 2023 15:28:01 GMT

would anyone be able to advise on how to turn ON notifications for a missed call, i need to get a message showing a missed call and dont currently. ive tried calling my voicemail but doesnt let me go into the settings and change

any advise is appreciated

iphone 14 pro max EE

Ben

Re: Re: Missed call alerts

bristolian — Fri, 03 Feb 2023 15:41:15 GMT

If a call rings on your phone but no voicemail is left, your call log shows it.

If ever a voicemail is left, you can setup voicemail notifications.

If a call doesn't ring on your phone and no message is left, then missed call alerts can be setup.

If the CLI of the incoming call is withheld, missed call alerts are not generated.

Which scenario are you querying?

Re: Re: Missed call alerts

BenNewberry6 — Mon, 06 Feb 2023 08:53:39 GMT

i am on a call already, somebody tries to call me and i dont get no trace of someone trying to call me.

nothing in my recent call log, no text to say i had a missed call.

i know this because i have had multiple people tell me they tried to call me but no missed calls shown anywhere. i have also tried this with 2 friends to see if its true and its correct, nothing is showing up and dont know that ive missed a call.

as you can imagine with work it is not ideal.

Re: Re: Missed call alerts

Christopher_G — Mon, 06 Feb 2023 10:50:02 GMT

What kind of phone are you using, @BenNewberry6?

We'll do our best to help.

Chris

Re: Re: Missed call alerts

BenNewberry6 — Mon, 06 Feb 2023 13:52:33 GMT

Iphone 14 pro max

thanks

Re: Re: Missed call alerts

Christopher_G — Mon, 06 Feb 2023 14:38:51 GMT

Could you try resetting the network settings, @BenNewberry6?

Tap Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.

Chris

Re: Re: Missed call alerts

manushanka — Wed, 19 Nov 2025 12:32:44 GMT

Hi Ben,

I have the 2nd issue that you have mentioned. My phone is Samsung galaxy note 10 plus 5g.

EE told me it's not their problem.

Do you have solution for this.

Thanks