https://community.ee.co.uk/t5/Mobile-Services/Phone-not-working-in-South-Africa/m-p/1224788#M22631 <P>That is just a billing add-on. It doesn't enable your ability to roam abroad. For that you needed to have texted ROAMING to 150 before you left the UK to ensure roaming is enabled on your account. If you didn't&nbsp;you now need to call CS to have it enabled.</P> Tue, 31 Jan 2023 17:09:04 GMT XRaySpeX 2023-01-31T17:09:04Z https://community.ee.co.uk/t5/Mobile-Services/Phone-not-working-in-South-Africa/m-p/1224764#M22629 <P>Hi folks, i am in South Africa and cannot make a call or text. &nbsp;I bought. 120 mins add on for the area before i left the UK. &nbsp;I can get phone reception/network but it just beeps and cuts &nbsp;off. &nbsp;Anyone had this or has advise?</P><P>many thanks</P> Tue, 31 Jan 2023 16:11:32 GMT https://community.ee.co.uk/t5/Mobile-Services/Phone-not-working-in-South-Africa/m-p/1224764#M22629 KAR22 2023-01-31T16:11:32Z https://community.ee.co.uk/t5/Mobile-Services/Phone-not-working-in-South-Africa/m-p/1224788#M22631 <P>That is just a billing add-on. It doesn't enable your ability to roam abroad. For that you needed to have texted ROAMING to 150 before you left the UK to ensure roaming is enabled on your account. If you didn't&nbsp;you now need to call CS to have it enabled.</P> Tue, 31 Jan 2023 17:09:04 GMT https://community.ee.co.uk/t5/Mobile-Services/Phone-not-working-in-South-Africa/m-p/1224788#M22631 XRaySpeX 2023-01-31T17:09:04Z