https://community.ee.co.uk/t5/Mobile-Services/Phone-not-working-abroad/m-p/1222775#M22393 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3396812">@Eji003</a>.</P> <P>Can you see if roaming is turned on in your My EE Account?</P> <P>Have you been able to use your phone abroad before?</P> <P>Jon</P> Wed, 25 Jan 2023 07:40:06 GMT Jon_K 2023-01-25T07:40:06Z https://community.ee.co.uk/t5/Mobile-Services/Phone-not-working-abroad/m-p/1222765#M22392 <P>Hello,</P><P>&nbsp;</P><P>i am in Puerto Rico and I have no signal. I cannot make calls or connect to any data. How do I unblock my account?&nbsp;<BR /><BR />thank you</P> Wed, 25 Jan 2023 03:35:37 GMT https://community.ee.co.uk/t5/Mobile-Services/Phone-not-working-abroad/m-p/1222765#M22392 Eji003 2023-01-25T03:35:37Z https://community.ee.co.uk/t5/Mobile-Services/Phone-not-working-abroad/m-p/1222775#M22393 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3396812">@Eji003</a>.</P> <P>Can you see if roaming is turned on in your My EE Account?</P> <P>Have you been able to use your phone abroad before?</P> <P>Jon</P> Wed, 25 Jan 2023 07:40:06 GMT https://community.ee.co.uk/t5/Mobile-Services/Phone-not-working-abroad/m-p/1222775#M22393 Jon_K 2023-01-25T07:40:06Z