topic Re: I upgraded to roaming to use in America before I left UK , SOS on my mobile, una in Mobile Services

I upgraded to roaming to use in America before I left UK , SOS on my mobile, una

Angelaw6 — Thu, 05 Jan 2023 19:50:23 GMT

I upgraded to roaming to use in America before I left UK , SOS on my mobile, unable to use mobile or call EE

Re: I upgraded to roaming to use in America before I left UK , SOS on my mobile, una

Chris_B — Thu, 05 Jan 2023 21:21:42 GMT

@Angelaw6 There’s no upgrade to use roaming. You can purchase an add on so you can use your allowances while there but you still have to enable roaming on your account in order to use your device abroad.

Re: I upgraded to roaming to use in America before I left UK , SOS on my mobile, una

Katie_B — Fri, 06 Jan 2023 07:54:48 GMT

Hi @Angelaw6.

Thanks for coming to the community.

I can see @Chris_B has provided you with some great information.

Are you aware if roaming was activated before you left the UK?

Speak soon,

Katie