topic Re: Voicemail has not worked last 2 year in Mobile Services

Voicemail has not worked last 2 year

whitecloack — Tue, 03 Jan 2023 19:27:08 GMT

Hello I have been unable to use voicemail for the last two years. EE hasn't fixed it and my store in Hemel Hempstead., Said it's national problem and they couldn't help.

Has anyone else encountered this problem.

Haven't been able to speak to anyone on website

Regards whitecloack

Re: Voicemail has not worked last 2 year

bristolian — Tue, 03 Jan 2023 19:57:21 GMT

What's the issue with your voicemail?

What happens when you dial 222 or speed-dial 1?

Re: Voicemail has not worked last 2 year

Chris_B — Tue, 03 Jan 2023 20:12:10 GMT

@whitecloack I think the store fobbed you off. Have you tried texting VM OFF to 150 then restart the device then text VM ON to 150 ?

Re: Voicemail has not worked last 2 year

whitecloack — Wed, 04 Jan 2023 15:15:52 GMT

Hello my phone says cannot connect at this time.wheni text it's responce is
always. That's thereaproblem with this service.
I don't know how to get it to work. Has anyone else encountered this.

Re: Voicemail has not worked last 2 year

Jon_K — Wed, 04 Jan 2023 17:08:38 GMT

Hi @whitecloak.

I'd recommend getting in touch with our Customer Care team to make sure voicemail is set up on your account.

Jon