topic Re: I now can’t receive OTP texts from banks etc after upgrading. in Mobile Services

I now can’t receive OTP texts from banks etc after upgrading.

AngryerAndrea — Tue, 03 Jan 2023 11:16:33 GMT

AngryerAndrea — Tue, 03 Jan 2023 11:18:16 GMT

Since upgrading I can’t get the OTP texts needed for Amazon banking etc. how do I fix this??

Leanne_T — Tue, 03 Jan 2023 13:09:53 GMT

Thanks for coming here.

Can you receive all other texts?

Are you using the same SIM card?

Leanne 🙂

AngryerAndrea — Tue, 03 Jan 2023 13:59:30 GMT

I can get non OTP texts. It’s an upgrade so I now have an esim

xxxxxx xxxxxx

[Mod edit: Please do not post personal information on the public board. Thanks!]

Leanne_T — Tue, 03 Jan 2023 14:45:29 GMT

Please give us a call on 150 and our tech gurus can get this looked into for you.

Let me know how you get on 🙂

Leanne.