topic EU in Mobile Services

EU

Chrisflood — Wed, 28 Dec 2022 07:43:23 GMT

Im in the eu, namely Portugal but cannot make a call or send messages. Tried going through my settings but nothing helps. EE account settings don't help either and cannot request advice from customer services.... what do I do

Re: EU

Northerner — Wed, 28 Dec 2022 07:59:29 GMT

Hi @Chrisflood

Did you not set roaming up before leaving the UK?

You'll need to use Skype and call EE free on +44 800 079 8586 and ask them to activate roaming.

Thanks