https://community.ee.co.uk/t5/Mobile-Services/USA-reception-issue/m-p/1213671#M21626 <P>Are you on PAYG or pay-monthly?</P> <P>If on PAYG - did you use your phone in the UK before leaving?</P> <P>If on pay-monthly - did you enable international roaming on your phone before leaving the UK?</P> <P>Any billing add-ons you choose are one part, but it's the roaming facility that's most important - without this, your phone won't connect to local networks in foreign countries.</P> Mon, 26 Dec 2022 14:40:12 GMT bristolian 2022-12-26T14:40:12Z https://community.ee.co.uk/t5/Mobile-Services/USA-reception-issue/m-p/1213659#M21624 <P>I do not have reception in USA, and becouse of that I can not even contact EE to sort this issue out. how can I upgrade my plan and be able to male a calls and use a data from usa?&nbsp;</P> Mon, 26 Dec 2022 14:08:57 GMT https://community.ee.co.uk/t5/Mobile-Services/USA-reception-issue/m-p/1213659#M21624 jachymariola 2022-12-26T14:08:57Z https://community.ee.co.uk/t5/Mobile-Services/USA-reception-issue/m-p/1213671#M21626 <P>Are you on PAYG or pay-monthly?</P> <P>If on PAYG - did you use your phone in the UK before leaving?</P> <P>If on pay-monthly - did you enable international roaming on your phone before leaving the UK?</P> <P>Any billing add-ons you choose are one part, but it's the roaming facility that's most important - without this, your phone won't connect to local networks in foreign countries.</P> Mon, 26 Dec 2022 14:40:12 GMT https://community.ee.co.uk/t5/Mobile-Services/USA-reception-issue/m-p/1213671#M21626 bristolian 2022-12-26T14:40:12Z