topic SIM card not working in Mobile Services

SIM card not working

Pehnunyud — Sat, 24 Dec 2022 09:30:56 GMT

I am in Thailand. I am on a pay monthly contract. I have a dual SIM phone which has always worked with 2 Sims. My EE sim has stopped working. I am not returning to the UK for 3 months. I need to be able to receive urgent texts

Re: SIM card not working

Leanne_T — Sat, 24 Dec 2022 09:35:16 GMT

Hi @Pehnunyud

Thanks for coming here.

Has the EE SIM previously been working for you in Thailand?

Have you tried manually searching for a network in your device settings?

Leanne 🙂

Re: SIM card not working

Northerner — Sat, 24 Dec 2022 12:29:57 GMT

Hi @Pehnunyud

When did you go to Thailand?

EE have a stable link policy for roaming.

Thanks